Thanks to the open API, the Contact Center simply integrates with CRM, AIS, DB and other services. This will allow you to maintain the existing infrastructure and, as a result, save on implementation.
Thanks to the service-oriented architecture, the Contact Center is able to easily expand without changing the technological base, which leads to saving your costs.
8 factors that make our solutions unique for cooperation
Thanks to the hot reservation, the addition of new functionality takes place without stopping the Contact Center, so the quality of the services provided is fully preserved.
We have experience in implementing Contact centers for about 20 years, so we will launch it in just 10 working days, which will allow you to start working immediately.
Our Contact Center has a modular architecture, thanks to this, you will be able to choose all the necessary components and benefit by purchasing only the functionality you need.
We understand that each of our clients has unique needs, so we put in extra hours of development in order to adapt the product exactly to your needs.
A single processing queue allows operators to work more efficiently, so you can reduce the number of operators without reducing the quality of service.
Our contact centers work all over the world, so the technical support service works around the clock and seven days a week, thanks to this you will be able to get advice from a technical specialist as soon as you need it.
Advantages contact center SIGURD IT